Process improvement in emergency units. Two analysis cases

dc.contributor.authorMartinez-Sánchez, Paloma María Teresa
dc.contributor.authorMartínez, José
dc.contributor.authorCavazos, Judith
dc.contributor.authorNuño, Pablo
dc.date.accessioned2020-10-30T21:20:46Z
dc.date.available2020-10-30T21:20:46Z
dc.date.issued2014
dc.description.abstractenglishThis article shows a proposal to improve processes at two Emergency Units (One public and the other one Private) by applying Lean Manufacturing methodologies in Colombia. The Emergency Units in question offer long waiting times to assist patients, when compared to the standards established by The District Department of Health. Also, the Emergency Units fail to comply with the minimum required spaces stipulated in the Guide Manual for Emergency architectural design. A diagnosis of the situation is carried out to identify the activities that do not add value to the process. Subsequently, proposals are put forward regarding aspects such as improvement of processes, redesign of the emergency Units and the use of management indices to evaluate the fulfillment of objectives according to Lean Manufacturing applied to Hospitals. The applicability of the proposal to patients' waiting time is assessed using Arena-based simulations of the admitting-patient process proposed. Results show a waiting-time reduction of 61 and 62% in Triage 2, and 53 and 80% in Triage 3, respectively for each Emergency Unit.eng
dc.format.mimetypeapplication/pdf
dc.identifier.instnameinstname:Universidad El Bosquespa
dc.identifier.reponamereponame:Repositorio Institucional Universidad El Bosquespa
dc.identifier.repourlrepourl:https://repositorio.unbosque.edu.co
dc.identifier.urihttps://hdl.handle.net/20.500.12495/4612
dc.language.isoeng
dc.publisherInstitute of Industrial Engineersspa
dc.relation.ispartofseriesIIE Annual Conference and Expo 2014, p. 3620-3628spa
dc.rights.accessrightshttps://purl.org/coar/access_right/c_abf2
dc.rights.accessrightsinfo:eu-repo/semantics/openAccess
dc.rights.accessrightsAcceso abierto
dc.rights.creativecommons2014
dc.rights.localAcceso abiertospa
dc.subject.keywordsColombiaspa
dc.subject.keywordsEmergency Unitspa
dc.subject.keywordsLean manufacturingspa
dc.subject.keywordsProcess improvementspa
dc.subject.keywordsSimulationspa
dc.titleProcess improvement in emergency units. Two analysis casesspa
dc.title.translatedProcess improvement in emergency units. Two analysis casesspa
dc.type.coarhttps://purl.org/coar/resource_type/c_6501
dc.type.driverinfo:eu-repo/semantics/article
dc.type.hasversioninfo:eu-repo/semantics/publishedVersion
dc.type.localArtículo de revista

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