Diseño e implementación de software de O&M para la automatización del tratamiento de alarmas tipo A1 en una central Axe para la MSC de la red GSM tipo Ericsson

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dc.contributor.advisorOlaya Barreto, José Guillermo
dc.contributor.authorRodríguez Alvarado, Leidy Milena
dc.date.accessioned2024-04-02T23:02:24Z
dc.date.available2024-04-02T23:02:24Z
dc.date.issued2006-06
dc.description.abstractEn telefonía celular, el avance es día a día más notorio por las necesidades del usuario; cada vez se requiere mayor velocidad y mejor calidad y esto solo se puede lograr creando nuevas tecnologías y/o optimizando procesos ya establecidos. En el afán de optimizar todos estos procesos, se realiza un enfoque hacia las rutinas O&M, ya que de estas depende el correcto funcionamiento de una central telefónica. Estos procesos se realizan manualmente provocando fallas en el sistema, incurriendo en el SYSTEM DOWN TIME (Sistema fuera de servicio). Esta herramienta, actualmente, ofrece supervisión continua y automática a las principales labores de O&M, más exactamente al tratamiento de alarmas A1 (mayor prioridad), garantizando así reducción de costos para los operadores y lo más importante fidelidad y satisfacción de los usuarios. Para el desarrollo de este software fueron necesarios, datos a nivel de central, para lo cual se trabaja en el Network Center, como Telecom y Ericsson, además del software necesario para poder tener acceso, extraer información y dar solución a fallas del sistema; estas herramientas corresponden a Winfiol 7.0 y Alex 7.4 y Ericscript 1.0 donde se realizó la programación del software. Esta es una herramienta de gran ayuda en procesos de operación y mantenimiento que ayuda a reducir costos a los operadores y a prestar un buen servicio a los usuarios.
dc.description.abstractenglishEvolution of wireless telecommunications technology is continuously ongoing, mainly because of the need to achieve other revenue streams leading to improve operator profitability. More often, greater speeds and better quality of service are required to meet end user communication requirements. These can only be obtained by deployment of newer technologies and/or optimization of already established processes. Currently, these processes are performed manually and have not been optimized yet. This causes typical failures such as increased or longer "SYSTEM DOWN TIME". Conversely, it is well known due to public broadcasting that ´Colombia Movil – OLA incurred in significant amounts of system downtime that caused dramatic increase in their churn rate levels. In order to optimize these processes, a new approach needs to be implemented towards improvement and optimization of O&M routines because the proper operation of a telephony switching exchange depends of the efficiency and reliability of them. This software tool features continuous and automatic supervision of O&M routines, specifically regarding the treatment of Al alarms, which have the highest priority to reduce operator risks and also improve service reliability and end user satisfaction levels. This is a helpful tool to operate and maintain processes, which helps to reduce operator's costs and also improve quality of service perceived by end users. During the development of this software tool we have considered the importance of the Grade of Service as one of the key performance indicators of a telephony switching exchange. The Grade of Service is crucial to determine end user satisfaction levels. In order to monitor this indicator it was necessary to work at ="` active Network Operations Centers in Telecom and\or Ericsson facilities, In addition, it was also required the use of software that allowing to access equipment information and system fault solving. These tools were WinFiol 7.0, Alex 7.4. and Ericscript 1.0 where the programming of software was made.
dc.description.degreelevelPregradospa
dc.description.degreenameIngeniero Electrónicospa
dc.description.sponsorshipEricsson Colombia
dc.description.sponsorshipTelecom Network
dc.format.mimetypeapplication/pdf
dc.identifier.instnameinstname:Universidad El Bosquespa
dc.identifier.reponamereponame:Repositorio Institucional Universidad El Bosquespa
dc.identifier.repourlrepourl:https://repositorio.unbosque.edu.co
dc.identifier.urihttps://hdl.handle.net/20.500.12495/12061
dc.language.isoes
dc.publisher.facultyFacultad de Ingenieríaspa
dc.publisher.grantorUniversidad El Bosquespa
dc.publisher.programIngeniería Electrónicaspa
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dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 Internacional en
dc.rights.accessrightsinfo:eu-repo/semantics/openAccess
dc.rights.accessrightshttp://purl.org/coar/access_right/c_abf2
dc.rights.localAcceso abiertospa
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectStandard system for voice communications
dc.subjectMobile switching center
dc.subjectGlobal system mobile
dc.subjectOperation and maintenance
dc.subject.ddc621.381
dc.titleDiseño e implementación de software de O&M para la automatización del tratamiento de alarmas tipo A1 en una central Axe para la MSC de la red GSM tipo Ericsson
dc.title.translatedDesign and implementation of O&M software for the automation of alarm processing type A1 in an AXE control panel for the MSC of the Ericsson-type GSM network.
dc.type.coarhttps://purl.org/coar/resource_type/c_7a1f
dc.type.coarversionhttps://purl.org/coar/version/c_ab4af688f83e57aa
dc.type.driverinfo:eu-repo/semantics/bachelorThesis
dc.type.hasversioninfo:eu-repo/semantics/acceptedVersion
dc.type.localTesis/Trabajo de grado - Monografía - Pregradospa

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