The transition to a teaching hospital: patient satisfaction before and after the introduction of medical students

Vista sencilla de ítem
dc.contributor.authorEsguerra, Roberto
dc.contributor.authorToro, Jaime
dc.contributor.authorOspina, José Miguel
dc.contributor.authorPorras-Ramírez, Alexandra
dc.contributor.authorDíaz, Camilo
dc.contributor.authorReyes, Saúl
dc.contributor.orcidPorras-Ramírez, Alexandra [0000-0002-0800-1388]
dc.contributor.orcidToro, Jaime [0000-0001-7129-0058]
dc.date.accessioned2020-07-17T16:58:35Z
dc.date.available2020-07-17T16:58:35Z
dc.date.issued2014
dc.description.abstractenglishSeveral studies have explored the effect of the presence of medical students on patient satisfaction. However, nearly all of these studies took place in hospitals where medical students had been involved in patient care for many years. Less is known about patients' perceptions of care in a hospital moving toward becoming a teaching facility with undergraduate students. No research has explored patient satisfaction before and after the introduction of medical students. To assess patient satisfaction as an indicator of quality of care (QoC) from the patients' perspective, before and after the presence of medical students in a general hospital setting. This observational, cross-sectional study was conducted at Hospital Universitario-Fundación Santa Fe de Bogotá (HU-FSFB) in Bogotá, Colombia. The study had two phases. In 2006, prior to HU-FSBF becoming a teaching hospital, 385 subjects were asked to fill out a closed-question questionnaire addressing patients' satisfaction and perception of QoC provided by attending physicians. During the second period in 2009, 372 patients answered the same questionnaire when medical students were involved in their care. Patients' perceptions of QoC provided by attending physicians improved in five aspects when medical students were present: friendliness (p = 0.003), competence providing medical care (p = 0.049), quality of information provided (p = 0.025), amount of time spent with the patient (p < 0.001) and availability to personally provide care (p < 0.001). Overall patient satisfaction also significantly increased (p < 0.001).eng
dc.format.mimetypeapplication/pdf
dc.identifier.doihttps://doi.org/10.3109/0142159x.2014.907877
dc.identifier.instnameinstname:Universidad El Bosquespa
dc.identifier.issn1466-187X
dc.identifier.reponamereponame:Repositorio Institucional Universidad El Bosquespa
dc.identifier.repourlhttps://repositorio.unbosque.edu.co
dc.identifier.urihttps://hdl.handle.net/20.500.12495/3548
dc.language.isoeng
dc.publisherTaylor & Francisspa
dc.publisher.journalMedical Teacherspa
dc.relation.ispartofseriesMedical Teacher, 1466-187X, Vol. 36, No. 8, 2014 p. 710-714spa
dc.relation.urihttps://www.tandfonline.com/doi/full/10.3109/0142159X.2014.907877
dc.rights.accessrightshttps://purl.org/coar/access_right/c_abf2
dc.rights.accessrightsinfo:eu-repo/semantics/openAccess
dc.rights.accessrightsAcceso abierto
dc.rights.creativecommons2014-08
dc.rights.localAcceso abiertospa
dc.subject.armarcServicio al clientespa
dc.subject.armarcAtención médicaspa
dc.subject.armarcEstudiantesspa
dc.titleThe transition to a teaching hospital: patient satisfaction before and after the introduction of medical studentsspa
dc.title.translatedThe transition to a teaching hospital: Patient satisfaction before and after the introduction of medical studentsspa
dc.type.coarhttps://purl.org/coar/resource_type/c_6501
dc.type.driverinfo:eu-repo/semantics/article
dc.type.hasversioninfo:eu-repo/semantics/publishedVersion
dc.type.localArtículo de revista

Archivos

Bloque original
Mostrando 1 - 1 de 1
No hay miniatura disponible
Nombre:
Esguerra_Roberto_2014.pdf
Tamaño:
362.34 KB
Formato:
Adobe Portable Document Format
Descripción:
Descargar
Bloque de licencias
Mostrando 1 - 1 de 1
No hay miniatura disponible
Nombre:
license.txt
Tamaño:
1.71 KB
Formato:
Item-specific license agreed upon to submission
Descripción:
Descargar

Colecciones

Artículos