Effectiveness of communication skills training programs in caregivers of adults with dementia: a review of systematic reviews


Background: Training in communication skills in caregivers is one of the aspects included in the care of people with dementia, and it has been shown to have a positive impact on the quality of life of people and their families. Both in permanent care institutions and in community care centers, these intervention strategies require the training of caregivers and facilitators in the use of behaviors and skills that facilitate communicative interaction with patients. Goals: Collect and gather the available evidence in systematic reviews on the impact of communication skills training programs aimed at caregivers of adults with dementia. Methods: Searches carried out in English, in the databases MEDLINE®, the Cochrane library and Scopus®; In Spanish, it carried out in the SCIELO and BASE databases from 2010 onwards. A search strategy developed based on MeSH® terms and the use of keywords from the texts found a priori. The types of studies that were part of the review were Systematic Reviews of the literature that carried out from 2010 to 2020. Results: Training programs reported in communication skills and person-centered attention, and in communication skills and behavior management, which showed an improvement in the communication of caregivers, which were related to a decrease in their difficulties to communicate, use of negative statements, behavioral management skills, knowledge of the use of support and interaction strategies. On the other hand, there is no evidence that this type of intervention has an impact on the neuropsychological state of the patient, nor on the quality of life or the level of stress of the caregivers. Conclusions: Communication skills in caregivers have proven to be essential to promote the quality of life of people with dementia, however, it is necessary to unify the methods, activities and specific training programs in order to provide a clearer guide that helps caregivers to have better interactions and skills to serve this population.



Palabras clave

Comunicación, Demencia, Cuidadores


Communication, Dementia, Caregivers