Diseño y validación de un modelo estratégico para la creación de una oficina de gestión de proyectos (PMO) en la secretaría de planeación de la alcaldía de Tocancipá

Abstract

This project aimed to design and validate a strategic model for creating a Project Management Office (PMO) within the Planning Secretariat of the Tocancipá Mayor's Office. This initiative arose in response to the need to optimize the management of municipal projects, aligning them with the objectives of the 2024–2027 Development Plan and strengthening the institutional capacity to generate sustainable, efficient, and transparent results. To structure the PMO model, a roadmap was developed based on the specific needs of the Mayor's Office. The process included gathering key information on institutional requirements, shortcomings, and expectations; evaluating the level of organizational maturity based on the Public Management Maturity Models (MMGP); reviewing the state of the art of similar experiences in other public entities; and formulating proposals to address the main gaps in the evaluated areas. This analysis identified that the organization is in a transitional phase between basic and defined maturity, where formal processes are partially established but not yet fully standardized or consolidated across all departments. The PMO model design focused on strengthening short-, medium-, and long-term planning actions. Within this framework, it established a set of guiding phases and processes as a starting point for defining the roles, responsibilities, and scope involved in the implementation process, determining the progress toward the goals and the level of effort required to reach the expected maturity level.