Examinando por Autor "Vega Camacho, Oscar [0000-0003-1823-6241]"
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Ítem Contrastación entre expectativas y percepción de la calidad de servicio del sistema de transporte público de autobuses en Bogotá(Sociacion de Profesionales y Tecnicos del CONICIT) Vega Camacho, Oscar; Rivera-Rodriguez, Hugo-Alberto; Malaver Rojas, Natalia; Vega Camacho, Oscar [0000-0003-1823-6241]Buscando contribuir al campo de la administración, y de manera particular a los tomadores de decisiones sobre políticas públicas, este artículo mide la percepción que tienen los usuarios del Sistema Integrado de Transporte Público (SITP) de Bogotá con respecto a la calidad del servicio. Utilizando el modelo Servqual se realizó el análisis de brechas entre expectativas y percepciones del servicio. Los resultados indican que las variables que más inciden en la percepción son seguridad y frecuencia de las rutas.Ítem Estudio de viabilidad para la apertura de un nuevo punto de venta de la empresa Disflenal S.A.S en el municipio de El Rosal, Cundinamarca.(Universidad El Bosque, 2019) Grajales García, Dennis Paola; Velasco Puerto, Nicolás; Vega Camacho, Oscar; Gonzalez Camargo, Carlos Alberto; Vega Camacho, Oscar [0000-0003-1823-6241]This degree work aims to determine the feasibility of locating a point of sale of the company Disfleenal S.A.S in the municipality of El Rosal. For this, a market study was carried out using the survey and direct observation as tools, in arder to know the purchase frequencies, the competitive context and the needs of the target audience. Subsequently, the technical study was elaborated, where the needs of the facilities for the reception, storage, enlistment and distribution of the products were evaluated, using engineering tools such as the method of qualification by points, block diagram, process map and distribution in plant. Finally, the financia! study was prepared that allowed us to conclude that the project is not profitable, obtaining that the investment will never be recovered and each year the losses would increase. The cost benefit ratio is less than one, indicating that the costs outweigh the benefits, therefore, the project should not be considered. The market study and the technician show that there is potential within the municipality, but financially, it would not be a good idea far the owner or investors.